Core Facilities IT supports Core Facilities staff with technology resources ranging from desktop systems to custom software solutions.
There are several ways to request service:
1) Navigate to the service portal and create a new problem report or service request.
Create a problem report if you need to alert the IT team to an issue with a production (live) system or process.
Create a service request if you would like to request something new, including software, hardware, services, or training.
2) Send an email to rii-cores-support@arizona.edu
This will create a new problem report.
3) For immediate assistance, Monday - Friday, 8 a.m. - 4 p.m., please contact the Core Facilities IT helpline at 520-621-5707.